Person
CASTELNOVO VALTER
Docenti di ruolo di IIa fascia
Course Catalogue:
Communications
Overview
Walter Castelnovo is Associate Professor of Business Organisation at the University of Insubria, where he teaches Information Systems (Computer Science Degree Course) and Organisational Systems and Organisational Models (Communication Science Degree Course). His research focuses mainly on issues related to technological and organisational innovation in public administration and hybrid organisations (non-profit organisations and cooperative enterprises). He has authored numerous publications on these topics in academic journals and has spoken at national and international conferences.
He is a member of the programme committee of numerous international conferences on e-government and information systems evaluation. He was Conference Chair of the 5th European Conference on Information Management and Evaluation and the 13th European Conference on E-Government. He is associate editor of the Journal of Information Systems and Technology Management (JISTEM) and a member of the ICONA Research Centre at the University of Milan. Since 2019, on behalf of PoliS Lombardia, he has been curating an observatory on the cooperative system of the Lombardy Region, carrying out studies and research in preparation for the drafting of the Evaluation Clause for Regional Law 36/2015.
Attachment (CV)
castelnovo_europeo 2026 ita.pdf (Curriculum 2026)
Description
PROFESSIONAL EXPERIENCE
November 2025 – Present
National Scientific Qualification for Full Professorship in Business Organization (Academic Discipline SSD SECS-P/10)
April 2020 – Present
Associate Professor of Business Organization (Academic Discipline SSD SECS-P/10)
University of Insubria, Varese, Italy
1998 – April 2020
Full-Time University Researcher in Computer Science (Academic Discipline SSD INF/01)
University of Insubria, Varese, Italy
1995 – 1998
Full-Time University Researcher in Computer Science (Academic Discipline SSD INF/01)
University of Milan, Italy
EDUCATION
1991 – 1993
Postdoctoral Research Fellowship
Department of Philosophy, University of Milan
1987 – 1991
PhD in Philosophy
1984
Degree in Philosophy (Laurea), magna cum laude
University of Milan
1979
Scientific High School Diploma
Liceo Scientifico "G.B. Grassi", Lecco, Italy
TEACHING EXPERIENCE
University of Insubria
1998 – 2002
Information Processing Systems
2002 – 2003
Programming I and II
2003 – 2007
Formal and Computational Models for Natural Language
2002 – 2011
Information Systems and Organizational Models
2013 – 2020
Network Information Systems
2011 – Present
Information Systems
Bachelor's Degree Programme in Computer Science
2021 – Present
Information Systems and Organizational Models
Bachelor's Degree Programme in Communication Sciences
Supplementary Teaching Activities
2020
Public and Private Organizations in the Networked Society (32-hour seminar)
2020 – Present
The Social Impact of ICT (16-hour seminar)
ACADEMIC LEADERSHIP AND ADMINISTRATIVE APPOINTMENTS
• Director of the Advanced Professional Development Course "The Managerial Role of the Local Police Officer."
• Project Director for the First-Level University Master's Programme in "Information Systems for Local Government Revenue Management", funded through the European Social Fund (ESF), Objective 3, Measure C3.
• Project Director for the First-Level University Master's Programme in "Design and Management of Online One-Stop Service Portals for Public Administration", funded through the European Social Fund (ESF), Objective 3, Measure C3.
• Project Coordinator for the ESF-funded initiative "Dissemination of Basic ICT Skills: European Computer Driving Licence (ECDL)", aimed at students of the University of Insubria.
• Director of the Professional Development Course "Information and Communication Technologies: Theory and Practice."
• Director of the Professional Development Course "European Quality Driving Licence (EQDL)."
• Director of the Professional Development Course "Organization and Management of Cultural and Tourism Events."
• University Coordinator for the European Computer Driving Licence (ECDL) certification programmes at the University of Insubria.
• Member of the Board of Directors of the University of Insubria for two consecutive terms (2002–2008).
TEACHING ACTIVITIES AT OTHER UNIVERSITIES AND INSTITUTIONS
2002
Lecturer for a 40-hour executive training course on Business Process Reengineering, delivered to senior managers of the Province of Novara within a European Social Fund project.
2003
Lecturer for the course "Development of Management Skills" at the Higher School of Local Public Administration.
2006
Lecturer for the module "E-Government" within the Advanced Professional Development Programme in General Management, Catholic University of the Sacred Heart (Milan).
2007
Lecturer for the module "E-Government" within the Advanced Professional Development Programme "Managing Local Government Services", Catholic University of the Sacred Heart (Milan).
2008
Lecturer for the module "E-Government" within the Advanced Professional Development Programme in General Management, Catholic University of the Sacred Heart (Milan).
2008
Lecturer for the module "Shared Service Management and Inter-Organizational Networks" within the Advanced Professional Development Programme in Information Systems Management for Local Government, Catholic University of the Sacred Heart (Milan).
2008
Programme Director of the Advanced Professional Development Programme in Information Systems Management for Local Government, Catholic University of the Sacred Heart (Milan).
2011
Lecturer for the module "Innovation in Public Administration for Development: Comparative Experiences" within the MIPA Master's Programme (Management and Innovation in Public Administration), Faculty of Economics, Piacenza Campus, Catholic University of the Sacred Heart.
2014
Lecturer for the module "Information Systems and E-Government" within the Master's Programme in Territorial Administration, Catholic University of the Sacred Heart.
EDITORIAL BOARDS AND PEER-REVIEW ACTIVITIES
Editorial Appointments
• Associate Editor, Journal of Information Systems and Technology Management
• Guest Editor, Special Issue of the Electronic Journal of Information Systems Evaluation, Vol. 14, No. 1 (2012)
• Guest Editor, Special Issue of the Electronic Journal of e-Government, Vol. 11, No. 2 (2013)
Member of International Conference Programme Committees
Member of the Programme Committee for several international conferences, including:
• European Conference on e-Government (ECEG)
• European Conference on Information Management and Evaluation (ECIME)
• European Conference on Social Media (ECSM)
• International Conference on Information Systems and Technology Management (CONTECSI)
• International Scientific Conference on e-Governance
• IADIS Information Systems Post-Implementation and Change Management Conference (ISPCM)
• International Conference on Digital Society (ICDS)
Peer Reviewer for International Scientific Journals
Reviewer for numerous international peer-reviewed journals, including:
• Journal of Urban Technology
• Government Information Quarterly
• Smart and Sustainable Cities
• Journal of Information Systems and Technology Management
• Electronic Journal of Information Systems Evaluation
• Electronic Journal of e-Government
• IEEE IT Professional
• International Public Management Review
• Transforming Government: People, Process and Policy
• International Journal of Cooperative Information Systems
• Future Internet
• Sustainability
• Public Management Review
• Information Polity
• Public Money & Management
• Governance
• Public Administration
• International Journal of Public Sector Management
RESEARCH PROJECTS AND PUBLICLY FUNDED RESEARCH APPOINTMENTS
2025
Principal Investigator of the research agreement between the University of Insubria and ATS Insubria aimed at developing a methodological framework for the adoption and pilot implementation of Artificial Intelligence tools and applications to support public sector organizations.
Principal Investigator for the research project commissioned by Polis Lombardia concerning the implementation of Regional Law No. 36/2015 ("New Provisions for Social Cooperation in Lombardy"), with particular emphasis on identifying innovative governance models and policy instruments (2025–2026).
2023
Principal Investigator for the research project commissioned by Polis Lombardia on the implementation of Regional Law No. 36/2015, focusing on innovative governance mechanisms and social cooperation policies (2023–2024).
2020
Principal Investigator for the research project commissioned by Polis Lombardia concerning Regional Law No. 36/2015, aimed at analysing innovative governance approaches in the field of social cooperation (2020–2022).
2019
Principal Investigator for the research project commissioned by Polis Lombardia concerning Regional Law No. 36/2015, focusing on governance innovation in social cooperation (2019).
2004
Research Coordinator for a project commissioned by the Regional Institute for Research of Lombardy (IRER) to develop guidelines for the design of information systems supporting inter-municipal cooperation.
2003
Research Coordinator for a study commissioned by the Regional Institute for Research of Lombardy (IRER) on the status of municipal information systems in relation to regional co-funding programmes.
2000
Research team member in the project "Controlled Natural Language for the Specification of Complex Systems", University of Milano-Bicocca.
CONSULTING ACTIVITIES FOR PUBLIC SECTOR ORGANIZATIONS
2011
Consultant for the development of a portfolio of organizational innovation and change management projects for the Municipality of Meda (Milan), in collaboration with ANCITEL Lombardia.
2010
Consultant for the design and implementation of ICT-based innovation projects supporting municipalities in the Lombardy Region, in collaboration with ANCITEL Lombardia.
2009
Consultant for the design of an integrated emergency management system within the CRS-SISS Regional Healthcare Information System, commissioned by AREU Lombardia (Regional Emergency Medical Services).
Consultant for innovation, research, and executive training activities in the fields of technological and organizational innovation, in collaboration with ANCITEL Lombardia.
2007
Research Coordinator and Senior Researcher in projects aimed at developing e-Government models and tools for small municipalities in Lombardy, commissioned by ANCITEL Lombardia.
2006
Member of the Evaluation Committee responsible for selecting the industrial partner of Lariocom S.r.l., appointed by the Municipality of Tremezzo (Como).
Research consultant for a project supporting the adoption of the Lombardy Regional Services Card (Carta Regionale dei Servizi) within local public administrations, commissioned by ANCITEL Lombardia.
2005
Research Coordinator for a project aimed at developing guidelines for the implementation of information systems supporting inter-municipal cooperation, commissioned by ANCITEL Lombardia.
2004
Research Coordinator for a project concerning the design of shared information systems for local government associations, commissioned by ANCITEL Lombardia.
2002
Research and executive training activities within the SUAP (One-Stop Business Service) project, commissioned by ANCITEL Lombardia.
2001
Consultant for the design of information systems supporting the Associated One-Stop Business Service (SUAP) and trainer for local government personnel involved in the implementation of the service, commissioned by ANCITEL Lombardia and the Municipality of Seregno (Milan).
Consultant for the installation, testing and performance evaluation of the One-Stop Business Service Information System, including the design of a pilot programme for the adoption of digital signatures, commissioned by the Municipality of Rozzano (Milan).
2000
Consultant for the feasibility study concerning the establishment of a Digital District in the southern area of the Province of Milan, commissioned by the regional employment development agencies.
Member of seven Selection Committees for internal career progression procedures within the Municipality of Lacchiarella (Milan).
November 2025 – Present
National Scientific Qualification for Full Professorship in Business Organization (Academic Discipline SSD SECS-P/10)
April 2020 – Present
Associate Professor of Business Organization (Academic Discipline SSD SECS-P/10)
University of Insubria, Varese, Italy
1998 – April 2020
Full-Time University Researcher in Computer Science (Academic Discipline SSD INF/01)
University of Insubria, Varese, Italy
1995 – 1998
Full-Time University Researcher in Computer Science (Academic Discipline SSD INF/01)
University of Milan, Italy
EDUCATION
1991 – 1993
Postdoctoral Research Fellowship
Department of Philosophy, University of Milan
1987 – 1991
PhD in Philosophy
1984
Degree in Philosophy (Laurea), magna cum laude
University of Milan
1979
Scientific High School Diploma
Liceo Scientifico "G.B. Grassi", Lecco, Italy
TEACHING EXPERIENCE
University of Insubria
1998 – 2002
Information Processing Systems
2002 – 2003
Programming I and II
2003 – 2007
Formal and Computational Models for Natural Language
2002 – 2011
Information Systems and Organizational Models
2013 – 2020
Network Information Systems
2011 – Present
Information Systems
Bachelor's Degree Programme in Computer Science
2021 – Present
Information Systems and Organizational Models
Bachelor's Degree Programme in Communication Sciences
Supplementary Teaching Activities
2020
Public and Private Organizations in the Networked Society (32-hour seminar)
2020 – Present
The Social Impact of ICT (16-hour seminar)
ACADEMIC LEADERSHIP AND ADMINISTRATIVE APPOINTMENTS
• Director of the Advanced Professional Development Course "The Managerial Role of the Local Police Officer."
• Project Director for the First-Level University Master's Programme in "Information Systems for Local Government Revenue Management", funded through the European Social Fund (ESF), Objective 3, Measure C3.
• Project Director for the First-Level University Master's Programme in "Design and Management of Online One-Stop Service Portals for Public Administration", funded through the European Social Fund (ESF), Objective 3, Measure C3.
• Project Coordinator for the ESF-funded initiative "Dissemination of Basic ICT Skills: European Computer Driving Licence (ECDL)", aimed at students of the University of Insubria.
• Director of the Professional Development Course "Information and Communication Technologies: Theory and Practice."
• Director of the Professional Development Course "European Quality Driving Licence (EQDL)."
• Director of the Professional Development Course "Organization and Management of Cultural and Tourism Events."
• University Coordinator for the European Computer Driving Licence (ECDL) certification programmes at the University of Insubria.
• Member of the Board of Directors of the University of Insubria for two consecutive terms (2002–2008).
TEACHING ACTIVITIES AT OTHER UNIVERSITIES AND INSTITUTIONS
2002
Lecturer for a 40-hour executive training course on Business Process Reengineering, delivered to senior managers of the Province of Novara within a European Social Fund project.
2003
Lecturer for the course "Development of Management Skills" at the Higher School of Local Public Administration.
2006
Lecturer for the module "E-Government" within the Advanced Professional Development Programme in General Management, Catholic University of the Sacred Heart (Milan).
2007
Lecturer for the module "E-Government" within the Advanced Professional Development Programme "Managing Local Government Services", Catholic University of the Sacred Heart (Milan).
2008
Lecturer for the module "E-Government" within the Advanced Professional Development Programme in General Management, Catholic University of the Sacred Heart (Milan).
2008
Lecturer for the module "Shared Service Management and Inter-Organizational Networks" within the Advanced Professional Development Programme in Information Systems Management for Local Government, Catholic University of the Sacred Heart (Milan).
2008
Programme Director of the Advanced Professional Development Programme in Information Systems Management for Local Government, Catholic University of the Sacred Heart (Milan).
2011
Lecturer for the module "Innovation in Public Administration for Development: Comparative Experiences" within the MIPA Master's Programme (Management and Innovation in Public Administration), Faculty of Economics, Piacenza Campus, Catholic University of the Sacred Heart.
2014
Lecturer for the module "Information Systems and E-Government" within the Master's Programme in Territorial Administration, Catholic University of the Sacred Heart.
EDITORIAL BOARDS AND PEER-REVIEW ACTIVITIES
Editorial Appointments
• Associate Editor, Journal of Information Systems and Technology Management
• Guest Editor, Special Issue of the Electronic Journal of Information Systems Evaluation, Vol. 14, No. 1 (2012)
• Guest Editor, Special Issue of the Electronic Journal of e-Government, Vol. 11, No. 2 (2013)
Member of International Conference Programme Committees
Member of the Programme Committee for several international conferences, including:
• European Conference on e-Government (ECEG)
• European Conference on Information Management and Evaluation (ECIME)
• European Conference on Social Media (ECSM)
• International Conference on Information Systems and Technology Management (CONTECSI)
• International Scientific Conference on e-Governance
• IADIS Information Systems Post-Implementation and Change Management Conference (ISPCM)
• International Conference on Digital Society (ICDS)
Peer Reviewer for International Scientific Journals
Reviewer for numerous international peer-reviewed journals, including:
• Journal of Urban Technology
• Government Information Quarterly
• Smart and Sustainable Cities
• Journal of Information Systems and Technology Management
• Electronic Journal of Information Systems Evaluation
• Electronic Journal of e-Government
• IEEE IT Professional
• International Public Management Review
• Transforming Government: People, Process and Policy
• International Journal of Cooperative Information Systems
• Future Internet
• Sustainability
• Public Management Review
• Information Polity
• Public Money & Management
• Governance
• Public Administration
• International Journal of Public Sector Management
RESEARCH PROJECTS AND PUBLICLY FUNDED RESEARCH APPOINTMENTS
2025
Principal Investigator of the research agreement between the University of Insubria and ATS Insubria aimed at developing a methodological framework for the adoption and pilot implementation of Artificial Intelligence tools and applications to support public sector organizations.
Principal Investigator for the research project commissioned by Polis Lombardia concerning the implementation of Regional Law No. 36/2015 ("New Provisions for Social Cooperation in Lombardy"), with particular emphasis on identifying innovative governance models and policy instruments (2025–2026).
2023
Principal Investigator for the research project commissioned by Polis Lombardia on the implementation of Regional Law No. 36/2015, focusing on innovative governance mechanisms and social cooperation policies (2023–2024).
2020
Principal Investigator for the research project commissioned by Polis Lombardia concerning Regional Law No. 36/2015, aimed at analysing innovative governance approaches in the field of social cooperation (2020–2022).
2019
Principal Investigator for the research project commissioned by Polis Lombardia concerning Regional Law No. 36/2015, focusing on governance innovation in social cooperation (2019).
2004
Research Coordinator for a project commissioned by the Regional Institute for Research of Lombardy (IRER) to develop guidelines for the design of information systems supporting inter-municipal cooperation.
2003
Research Coordinator for a study commissioned by the Regional Institute for Research of Lombardy (IRER) on the status of municipal information systems in relation to regional co-funding programmes.
2000
Research team member in the project "Controlled Natural Language for the Specification of Complex Systems", University of Milano-Bicocca.
CONSULTING ACTIVITIES FOR PUBLIC SECTOR ORGANIZATIONS
2011
Consultant for the development of a portfolio of organizational innovation and change management projects for the Municipality of Meda (Milan), in collaboration with ANCITEL Lombardia.
2010
Consultant for the design and implementation of ICT-based innovation projects supporting municipalities in the Lombardy Region, in collaboration with ANCITEL Lombardia.
2009
Consultant for the design of an integrated emergency management system within the CRS-SISS Regional Healthcare Information System, commissioned by AREU Lombardia (Regional Emergency Medical Services).
Consultant for innovation, research, and executive training activities in the fields of technological and organizational innovation, in collaboration with ANCITEL Lombardia.
2007
Research Coordinator and Senior Researcher in projects aimed at developing e-Government models and tools for small municipalities in Lombardy, commissioned by ANCITEL Lombardia.
2006
Member of the Evaluation Committee responsible for selecting the industrial partner of Lariocom S.r.l., appointed by the Municipality of Tremezzo (Como).
Research consultant for a project supporting the adoption of the Lombardy Regional Services Card (Carta Regionale dei Servizi) within local public administrations, commissioned by ANCITEL Lombardia.
2005
Research Coordinator for a project aimed at developing guidelines for the implementation of information systems supporting inter-municipal cooperation, commissioned by ANCITEL Lombardia.
2004
Research Coordinator for a project concerning the design of shared information systems for local government associations, commissioned by ANCITEL Lombardia.
2002
Research and executive training activities within the SUAP (One-Stop Business Service) project, commissioned by ANCITEL Lombardia.
2001
Consultant for the design of information systems supporting the Associated One-Stop Business Service (SUAP) and trainer for local government personnel involved in the implementation of the service, commissioned by ANCITEL Lombardia and the Municipality of Seregno (Milan).
Consultant for the installation, testing and performance evaluation of the One-Stop Business Service Information System, including the design of a pilot programme for the adoption of digital signatures, commissioned by the Municipality of Rozzano (Milan).
2000
Consultant for the feasibility study concerning the establishment of a Digital District in the southern area of the Province of Milan, commissioned by the regional employment development agencies.
Member of seven Selection Committees for internal career progression procedures within the Municipality of Lacchiarella (Milan).
Concepts (3)
Keywords
PUBLIC ADMINISTRATION; PUBLIC MANAGEMENT; INNOVATION; PUBLIC VALUE; SUSTAINABILITY; COMPLEXITY
No Results Found
Publications (94)
Fellowship (5)
fs2 – Socio/a effettivo o corrispondente
- (International Centre of Research and Information on the Public, Social and Cooperative Economy (CIRIEC) (Belgio)
(2025 - )
2025
fs2 – Socio/a effettivo o corrispondente
- Associazione Italiana di Studi Regionali (Italia)
(2023 - )
2023
fs2 – Socio/a effettivo o corrispondente
- AIS Association for Information Systems (Stati Uniti)
(2015 - )
2015
fs2 – Socio/a effettivo o corrispondente
- AIDEA (Italia)
(2015 - )
2015
Componente del Comitato Scientifico
- Centro ICONA (Italia)
(2006 - 2025)
2006
No Results Found
Congresses (2)
Program chair (presidente/responsabile del comitato scientifico) - 13th European Conference on eGovernment – ECEG 2013 (01/01/2013 - ) 20130101
Program chair (presidente/responsabile del comitato scientifico) - 5th European Conference on Information Management and Evaluation (01/01/2011 - ) 20110101
No Results Found
Agreement Management (6)
No Results Found
Courses (2)
SUT0013 - INFORMATION SYSTEMS AND ORGANIZATIONAL MODELS
Secondo Semestre (22/02/2027 - 28/05/2027)
- 2026
7 CFU
56 hours
SUT0081 - SEMINAR: SOCIAL IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGIES
Primo Quadrimestre (21/09/2026 - 20/10/2026)
- 2026
2 CFU
16 hours
No Results Found
Third Mission (7)
Altre iniziative di Public Engagement (Responsabile scientifico)
- Programma formativo a supporto della sperimentazione di soluzioni di Intelligenza Artificiale
Varese (01/02/2026 - 31/12/2026) 20260201
DIPARTIMENTO DI SCIENZE UMANE E DELL’INNOVAZIONE PER IL TERRITORIO
Partecipazione alla formulazione di programmi di pubblico interesse (Responsabile scientifico)
- Attività di studio per la predisposizione della clausola valutativa della Legge regionale 36/2015 della Lombardia
Como (01/05/2025 - 31/12/2026) 20250501
DIPARTIMENTO DI SCIENZE UMANE E DELL’INNOVAZIONE PER IL TERRITORIO
Altre iniziative di Public Engagement (Responsabile scientifico)
- Intelligenza Artificiale a supporto dei processi amministrativi
Como, Varese (01/04/2025 - 31/12/2026) 20250401
DIPARTIMENTO DI SCIENZE UMANE E DELL’INNOVAZIONE PER IL TERRITORIO
Partecipazione alla formulazione di programmi di pubblico interesse (Organizzatore/Organizzatrice)
- Accordo attuativo per attività di studio e ricerca per l’aggiornamento delle informazioni sui servizi Informagiovani
19000101
DIPARTIMENTO DI SCIENZE UMANE E DELL’INNOVAZIONE PER IL TERRITORIO
Partecipazione alla formulazione di programmi di pubblico interesse (Organizzatore/Organizzatrice)
- Accordo di Collaborazione Ex art.15 L.241/90 per l’attivazione di una Research Fellowship
19000101
DIPARTIMENTO DI SCIENZE UMANE E DELL’INNOVAZIONE PER IL TERRITORIO
Partecipazione alla formulazione di programmi di pubblico interesse (Responsabile scientifico)
- Accordo ex art. 15 l. 241/90 per l’anno 2022 relativo ad una research fellowship sul tema “Semplificazione ed empowerment della Pubblica
Amministrazione”
19000101
DIPARTIMENTO DI SCIENZE UMANE E DELL’INNOVAZIONE PER IL TERRITORIO
Partecipazione alla formulazione di programmi di pubblico interesse (Responsabile scientifico)
- Convenzione attuativa per attività di studio e ricerca relativi alla Legge regionale 36/2015 “Nuove norme per la cooperazione sociale in Lombardia”
19000101
DIPARTIMENTO DI SCIENZE UMANE E DELL’INNOVAZIONE PER IL TERRITORIO
No Results Found